“Best collection agency I’ve worked with. The team is very disciplined, highly professional, and handles every case with great care. Their work ethic and dedication make the process smooth and stress-free.”

Ankit K

senior handyman

“Perfect place for a job! A top recovery agency that not only delivers results but also ensures employees feel respected. They create a professional environment that motivates people to do their best.”

Sheelu V

senior financial consultant

“I experienced complete job satisfaction here. The team is supportive, management is transparent, and every project is executed with precision. A perfect agency to rely on for recovery services.”

Dharmendra Y

business manager

“Highly professional team that exceeded my expectations. They recovered my dues faster than I imagined, all while maintaining a very polite and trustworthy approach. I would recommend them to anyone needing reliable recovery services.”

Ravi P

small business owner

“Pivotal Management played a crucial role in helping us recover long overdue payments while keeping our client relationships intact. They know how to balance firmness with diplomacy, and that’s what makes them stand out.”

Meena S

account manager

“This is by far the best recovery agency I’ve worked with. Ethical, quick, and result-oriented, they don’t just get the job done but also ensure every step is transparent. Their communication and professionalism are top-notch.”

Arun M

entrepreneur

what we do

Focused on Debt Recovery

We specialize in professional debt recovery services, helping businesses recover overdue payments through structured processes, advanced communication, and compliance-driven strategies.

  • Loan & debt collection services
  • Telecalling recovery solutions
  • On-field recovery visits
  • Call centre debt management
Debt Recovery Service
Debt Collection Support

17+

Years of expertise in debt recovery

faqs

Your most frequently asked questions answered

100+ Client 5.0 (250 Reviews)

30+

If a debtor refuses to pay, we escalate the process according to the severity of the situation. This could involve: Additional Negotiations: We may extend additional payment terms or create a manageable payment plan. Field Visits: In some cases, a field agent may visit the debtor in person. Legal Action: If necessary, we can advise you on legal proceedings or work with your legal team to pursue further action.

At Pivotal Management, we believe in treating debtors with respect and professionalism. Our approach is focused on communication and collaboration to find solutions. We ensure that all interactions comply with industry codes of conduct and regulatory standards, maintaining a positive reputation for both your business and ours.

The time it takes to collect a debt can vary depending on factors such as the size of the debt, the debtor’s payment history, and the type of collection method used. On average, we aim to recover debts within 30-60 days, but we’ll provide an estimated timeline based on your specific case.

If a debtor is unable to pay the full amount immediately, we can work with them to set up a payment plan that suits their financial situation. Our goal is to recover the debt while maintaining a positive and respectful relationship with the debtor. We offer flexible payment options, including monthly installments or other arrangements, depending on the situation.

We use a professional, respectful approach to debt collection, combining telecalling and field services to reach debtors and facilitate timely payments. Our team ensures compliance with legal guidelines while working to recover outstanding balances efficiently.

We take data privacy seriously, using secure systems and processes to ensure all client and debtor information is protected at every step.