debt recovery strategies
Tailored approaches to recover outstanding payments efficiently and legally.
- ethical collections
- client relationship focus
- 24/7 support
We specialize in ethical and result-driven debt recovery solutions. With years of experience, our team ensures overdue payments are recovered quickly and professionally, while protecting valuable client relationships. Our mission is to help businesses secure their cash flow through transparent, compliant, and trustworthy practices.
Tailored approaches to recover outstanding payments efficiently and legally.
Our mission is to generate cash for our clients by providing best-in-class service, national reach, and cross-border debt recovery expertise.
Our vision is to be the global leader in trade invoice collection services, trusted and valued by customers, partners, and employees worldwide.
Our goal is to transform open invoices into cash, enhancing client cash flow, mitigating credit risks, and moving businesses closer to a debt-free future.
We handle every recovery process with responsibility, ethics, and compliance to industry standards.
Trusted by businesses for consistent results and professional debt management solutions.
Over 19 years of expertise in debt recovery and financial management across industries.
We build long-term partnerships by maintaining transparency, confidentiality, and ethical practices.
Spanning across 10,000 sq. ft., our modern office is equipped with dedicated workspaces and advanced communication systems, ensuring smooth debt recovery operations.
With 450+ professional tele-callers, we ensure timely follow-ups and client communication backed by 20+ supervisors and 10+ experienced managers.
A robust team of 30+ operations staff ensures strategic planning, reporting, and compliance in every stage of debt recovery.
With 500+ high-performance computer systems, we leverage advanced CRM tools and automation for accurate tracking and reporting.
Our 250+ dedicated field officers provide on-ground support to maximize collections, strengthen client relationships, and ensure higher recovery success rates.
We follow strict regulatory guidelines and data protection measures, ensuring ethical practices and safeguarding client confidentiality at all times.
With a strong network of offices and extensive field & tele-calling coverage, we ensure effective debt recovery solutions across multiple states in India.
Agra – our central hub managing nationwide debt recovery operations.
Strategically located offices in Jhansi, Gwalior, and Muzaffarpur to expand our regional presence.
State-wide coverage across Uttar Pradesh, Madhya Pradesh, and Bihar with dedicated field officers ensuring on-ground collections.
Pan-India reach including Uttar Pradesh, Madhya Pradesh, Gujarat, Maharashtra, Bihar, Chhattisgarh, Rajasthan, Punjab, and many more states.
Nationwide presence – Strengthening client cash flow with our dedicated network. Get Free Quote
We proudly serve as a trusted recovery partner for leading banks, NBFCs, microfinance companies, and corporates across India. Our proven process ensures compliance, efficiency, and sustainable collection solutions.
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If a debtor refuses to pay, we escalate the process according to the severity of the situation. This could involve: Additional Negotiations: We may extend additional payment terms or create a manageable payment plan. Field Visits: In some cases, a field agent may visit the debtor in person. Legal Action: If necessary, we can advise you on legal proceedings or work with your legal team to pursue further action.
At Pivotal Management, we believe in treating debtors with respect and professionalism. Our approach is focused on communication and collaboration to find solutions. We ensure that all interactions comply with industry codes of conduct and regulatory standards, maintaining a positive reputation for both your business and ours.
The time it takes to collect a debt can vary depending on factors such as the size of the debt, the debtor’s payment history, and the type of collection method used. On average, we aim to recover debts within 30-60 days, but we’ll provide an estimated timeline based on your specific case.
If a debtor is unable to pay the full amount immediately, we can work with them to set up a payment plan that suits their financial situation. Our goal is to recover the debt while maintaining a positive and respectful relationship with the debtor. We offer flexible payment options, including monthly installments or other arrangements, depending on the situation.
We use a professional, respectful approach to debt collection, combining telecalling and field services to reach debtors and facilitate timely payments. Our team ensures compliance with legal guidelines while working to recover outstanding balances efficiently.
We take data privacy seriously, using secure systems and processes to ensure all client and debtor information is protected at every step.