Pivotal Management specializes in loan collection services on a contingency basis, utilizing both telecalling and field visits to recover outstanding debts effectively.
Our expert telecalling team ensures professional and persuasive communication to achieve efficient debt recovery while maintaining strong customer relationships.
We provide reliable field services with on-site support for debt collection, customer interaction, and issue resolution through our professional field executives.
Our call centre solutions cover customer support, sales, and debt collection, delivering professional and scalable services to enhance business growth and customer satisfaction.
We specialize in professional debt recovery services, helping businesses recover overdue payments through structured processes, advanced communication, and compliance-driven strategies.
Years of expertise in debt recovery
We handle every recovery process with responsibility, ethics, and compliance to industry standards.
Trusted by businesses for consistent results and professional debt management solutions.
Over 19 years of expertise in debt recovery and financial management across industries.
We build long-term partnerships by maintaining transparency, confidentiality, and ethical practices.
100+ Client 5.0 (250 Reviews)
30+
If a debtor refuses to pay, we escalate the process according to the severity of the situation. This could involve: Additional Negotiations: We may extend additional payment terms or create a manageable payment plan. Field Visits: In some cases, a field agent may visit the debtor in person. Legal Action: If necessary, we can advise you on legal proceedings or work with your legal team to pursue further action.
At Pivotal Management, we believe in treating debtors with respect and professionalism. Our approach is focused on communication and collaboration to find solutions. We ensure that all interactions comply with industry codes of conduct and regulatory standards, maintaining a positive reputation for both your business and ours.
The time it takes to collect a debt can vary depending on factors such as the size of the debt, the debtor’s payment history, and the type of collection method used. On average, we aim to recover debts within 30-60 days, but we’ll provide an estimated timeline based on your specific case.
If a debtor is unable to pay the full amount immediately, we can work with them to set up a payment plan that suits their financial situation. Our goal is to recover the debt while maintaining a positive and respectful relationship with the debtor. We offer flexible payment options, including monthly installments or other arrangements, depending on the situation.
We use a professional, respectful approach to debt collection, combining telecalling and field services to reach debtors and facilitate timely payments. Our team ensures compliance with legal guidelines while working to recover outstanding balances efficiently.
We take data privacy seriously, using secure systems and processes to ensure all client and debtor information is protected at every step.